Last Updated: September 2, 2025
1. Introduction
At Jardin de Vern (“we,” “our,” or “us”), your privacy is deeply valued. Rooted in our commitment to natural wellness, transparency, and trust, this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.jardindevern.com, purchase our products, or interact with us in any way.
By engaging with Jardin de Vern, you consent to the practices described in this Privacy Policy. We may update this from time to time, with all changes posted here under a revised “Last Updated” date.
2. Information We Collect
A. Information You Provide Directly
- Personal details: Name, email address, phone number, billing/shipping address
- Payment details: Processed securely through trusted third-party providers (we do not store full credit card information)
- Order and preference data: Products purchased, refill/reminder requests, subscription status
- Customer communications: Messages, inquiries, or feedback through forms, email, or social media
- Health-related disclosures (optional): Only if you voluntarily share sensitivities, allergies, or wellness goals to help us recommend suitable products
B. Information Collected Automatically
- Usage data: IP address, browser/device type, pages visited, time on site
- Tracking tools: Cookies, pixels, and similar technologies for analytics and personalized marketing
C. Information from Third Parties
We may collect data from:
- E-commerce platforms (e.g., Shopify, GCash)
- Analytics providers (e.g., Google Analytics, Meta Ads)
- Marketing tools (e.g. Mailchimp)
3. How We Use Your Information
We use your data to:
- Process and deliver orders smoothly
- Provide personalized product recommendations and herbal wellness guidance (non-medical)
- Respond to your inquiries and offer customer support
- Send email updates, newsletters, or promotions (only if you’ve opted in)
- Improve our website, services, and product offerings
- Ensure compliance with legal, tax, and regulatory obligations
4. Cookies & Tracking Technologies
Cookies allow us to:
- Remember your shopping cart and preferences
- Analyze traffic and improve site performance
- Deliver relevant promotions and wellness content
You may disable cookies through your browser settings, but this may affect site functionality.
5. Sharing Your Information
We do not sell or rent your personal information. We may share it only with:
- Payment processors to handle transactions securely
- Courier and logistics partners for delivery
- Email and marketing platforms (with your consent)
- Analytics and ad service providers to understand usage trends
- IT and hosting providers to maintain site performance
6. Children’s Privacy
Jardin de Vern’s website and products are intended for adults (18+). We do not knowingly collect data from minors. If we learn that a minor has provided us information, we will delete it promptly.
7. Your Rights (Philippine Data Privacy Act of 2012)
You have the right to:
- Access your personal data we hold
- Request correction of inaccuracies
- Withdraw consent from marketing communications at any time
- Request deletion of your personal data, subject to legal requirements
To exercise these rights, email us at vlyluga@gmail.com
8. Data Security & Retention
We use industry-standard measures (encryption, secure servers, limited access) to protect your data. Information is retained only as long as needed for transactions, customer support, or legal compliance.
9. International Data Transfers
Some of our service providers (e.g., Meta, Google) may process your data outside the Philippines. These providers apply safeguards aligned with global privacy standards.
10. Health & Wellness Disclaimer
Jardin de Vern provides natural and herbal wellness products. While we share information based on traditional and modern herbal knowledge, this does not replace medical advice. Always consult a healthcare professional before starting any new supplement, especially if you are pregnant, nursing, taking medications, or managing a health condition.
11. User-Generated Content
If you submit reviews, testimonials, or comments, they may be publicly visible. Please avoid including sensitive personal or medical details.
12. Updates to This Policy
We may revise this Privacy Policy to reflect updates in our practices, services, or legal requirements. Changes will be posted here with the “Last Updated” date.
13. Contact Information
For privacy concerns or data requests, please contact us at:
vlyluga@gmail.com