Health Disclaimer & Return Policy – Jardin de Vern
Last Updated: September 2, 2025
1. Health Disclaimer
At Jardin de Vern, we are dedicated to offering herbal and natural wellness products rooted in traditional and modern botanical knowledge. Please read this disclaimer carefully before using our products.
General Wellness Information
- Our products and website content are provided for educational and wellness purposes only.
- They are not intended to replace professional medical advice, diagnosis, or treatment.
No Medical Claims
- Our herbal and natural products are not approved pharmaceutical drugs.
- They are not intended to diagnose, treat, cure, or prevent any disease.
Individual Responsibility
By purchasing and using Jardin de Vern products, you acknowledge that:
- You are responsible for reviewing all ingredients to ensure suitability.
- You should consult a licensed healthcare professional before use if you are:
- Pregnant or nursing
- Managing a health condition
- Taking prescription medications
Allergies & Sensitivities
- Products may contain herbs, botanicals, oils, or extracts that could cause allergic reactions.
- We recommend a patch test before first use.
- Discontinue immediately if irritation or adverse reaction occurs.
Limitation of Liability
Jardin de Vern is not liable for:
- Allergic reactions, sensitivities, or adverse effects from product use
- Reliance on herbal or wellness information shared through our website, packaging, or social media
By using our products, you agree to these terms.
2. Return & Refund Policy
Eligibility for Returns
We accept returns or replacements if:
- The product received was incorrect, damaged, or defective upon delivery.
- You notify us within 3 calendar days of receiving your order.
For hygiene and safety reasons, returns are not accepted for opened or partially used products, unless proven defective.
Non-Returnable Items
- Herbal tinctures, teas, oils, or consumables once opened
- Custom or made-to-order products
- Items marked as final sale or clearance
Return Process
- Contact us at vlyluga@gmail.com within 3 calendar days with your order number, photos, and details.
- Our team will review your request and confirm eligibility.
- If approved, we will provide instructions for return shipping or issue a replacement.
Refunds
- Refunds are processed back to your original payment method within 7–14 business days of approval.
- Shipping fees are non-refundable unless the error was ours.
Exchanges
- We replace defective or damaged products with the same or equivalent item (subject to availability).
Bulk Orders
- All bulk and wholesale orders are final sale, except in cases of incorrect or damaged delivery reported within 3 business days.
3. Contact Information
For questions regarding product use, health concerns, or return requests, contact us at:
vlyluga@gmail.com